Fabulous customer service! I called the New York store in Soho to see if they had a particular top I wanted that was out of stock online. I was unsure of what size they were so kind and offered to send me both to see which one would fit me best. I got the package in 24 hours and immediately sent the other size back that was too large. They credited me immediately they could’ve been kinder and sweeter on the phone. Can’t wait to visit the store in person. Absolutely love the top along with all your merchandise.